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“VitalDirector” – VITAL RECORDS SOFTWARE

UPGRADE TO ONLINE VITAL RECORDS PROCESSING FOR HAPPY CITIZENS AND A GRATEFUL STAFF

Discover the upgrade that many of your neighboring agencies have made, to the delight and relief of staff who can now be incredibly efficient. Instead of being pressured and stressed, your team can process applications in a fraction of the time it took before. Take full advantage of the digital era! Happy constituents appreciate the modern, positive experience which they will remember at voting time.

ARE YOUR PROCESSES STUCK IN A PAPER JAM?

So you’re still using paper? You’ve been doing it this way for years and making it work, why change? Because paper is slowing you down and jamming up your processes. And because at last there’s a better alternative. Permitium makes it easy to free yourself from all that wasted time typing, filing, calling, coordinating, and dealing with irritable constituents waiting in your lobby.

OR DO YOU HAVE OBSOLETE SOFTWARE THAT’S NOT TRULY ONLINE? CHECK THESE VITAL SIGNS

It’s paper-dependent

That clunky older software keeps you chained to the inefficiencies of paper. You’re still printing out PDFs, making phone calls, doing things manually. You don’t get the full benefits of digital.

Expensive

Not only do you pay more for that older legacy software. So do your residents. Your agency pays a fee, and on top of that, your citizens pay a hefty price for each order.

Rigid

Your system forces you to conform to a rigid way of doing things. And the customer service is less than stellar. Amazing what you can get used to. There’s a better way.

Difficult

Many consumers find the legacy system too difficult to use, so they pass on it entirely, and line up in your lobby instead. There goes one of your reasons for having software.

WITH PERMITIUM, YOU’LL GET MORE DONE IN A FRACTION OF THE TIME. AT LITTLE OR NO COST TO YOUR AGENCY

When you automate your vital ordering process with Permitium, everything is faster and easier. Consumers submit and track orders online. You receive and process orders online. No manual data entry. No phone calling. Urgent request? No problem. You serve the public better at little or no cost to your agency, funded by the low service fee applicants are glad to pay for getting their records fast without having to come in.

OUR FLEXIBLE SYSTEM DOES THINGS YOUR WAY AND MAKES YOUR BRAND SHINE

Citizens submit orders on a friendly website we create in your brand image, matching the look and feel of your website and configured around your process and service offerings. They select from your delivery options menu: type of shipping or pickup, and pay their service fee and any shipping charges by credit card. You give a positive experience from start to finish.

CITIZENS EASILY PLACE AND TRACK ORDERS 24/7 ONLINE

Today’s consumers expect to be able to order online at their convenience, 24/7, on any device. 87% of Americans own a cellphone. With Permitium, you deliver seamless online service and real-time order tracking. Online orders are safer than walk-ins or mail-ins too. Walk-in customers can complete applications on the spot on their mobile devices, or use our kiosk option.

A small fee they’re happy to pay

Applicants appreciate not having to take time off work, pay for gas and parking, come in and wait in line. Think of how many orders come in after hours! Customers recognize that the nominal Permitium service fee saves them time and money.

Most people don’t have printers anymore

People increasingly use their digital devices without printing things out on paper. Asking them to print and mail something creates a hassle. Your constituents have said goodbye to paper and so can you.

OUR DASHBOARD GIVES YOU TOTAL CONTROL

Know the status and history of each application instantly in real-time. Easily send requests for missing information. Verify an applicant’s ID quickly, online. Issue immediate refunds. Access Permitium support anytime, right from the dashboard!

Every application is at your fingertips

A centralized processing queue means every agency user can see, manage and process all orders from all intake methods. No need to download orders for processing since all orders are submitted online with data entry complete

FOR HOSPITALS: THE MOBILE BIRTH CERTIFICATE APPLICATION

New parents can order and pay for their newborns’ birth certificates straight from their smartphone by scanning the QR code flyer at the hospital. Simplify and expedite the process securely online, for a better, more modern patient experience.

PERMITIUM AUTOMATION: FASTER, SAFER AND EASIER

We make everything easier. A complete audit trail of all activity ensures compliance and simplifies reporting and real-time fund reconciliation. Fraud risk is mitigated with built-in verification including a dual-stage option. “Automation” was once a scary word. Now it means peace of mind. Why wait, automate!

LET'S TALK

Chat with us on the phone. Set up a demo. Once you give us the green light, we’ll have you up and running quickly.

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