Solving the Paperwork Puzzle: Lakewood’s Approach to a More Efficient Vital Records Office
Lauren Kirkman, Township Clerk/Registrar for the Township of Lakewood, NJ
Struggling with limited workspace, overwhelming walk-in traffic, and missing paperwork? You’re not alone. Lauren Kirkman, Township Clerk/Registrar for the Township of Lakewood, NJ, joins us to share how their office overcame these challenges by switching to VitalDirector.
Whether you’re looking to streamline operations or enhance customer service, this session will provide real-world insights to help modernize your office.
What You’ll Learn in This Webinar:
- How Lakewood transitioned from paper-based applications to a digital vital records application
- The impact of online applications and QR code posters in reducing walk-in traffic and improving efficiency
- Lessons learned and best practices for a smooth digital transformation
