How to Modernize Your Vital Records Requests Process

Austerlitz Town Clerk Sue Haag

Hear from Sue Haag, Austerlitz NY Town Clerk, as she discuss how her office implemented Permitium’s VitalDirector in order to modernize the vital records ordering process for the residents of Austerlitz.

What you will learn:

• How to better serve your public as online ordering is now the expectation
• How staff have embraced working from an electronic queue
• How to utilize technology to meet compliance and state statutes